The Hawthorns Aldridge Respite Care Home
The Hawthorns Aldridge, Aldridge, West Midlands

All Good at The Hawthorns

We at The Hawthorns in Aldridge were rated ‘Good’ in all categories by the Care Quality Commission (CQC) at a recent unannounced inspection. This is the first time the CQC has rated our service and thanks to the marvellous teamwork and support from owner Avery Healthcare, The Hawthorns has excelled in all categories.

We had such wonderful comments from CQC, extracts included: “Staff were caring and treated people with dignity and respect. People felt involved in their day to day choices and were supported by staff to maintain their independence. People were involved in developing their care records and received care that met their needs.”

Some more extracts stated: “You can do something different each day”, and “We go out on trips, I have taken up playing quizzes, it is good for me”. Another resident told CQC that, “There are all sorts of things going on here you can join in with as many different activities as you want”. Residents also noted that “The staff are very nice” and “[Staff] are respectful”. One member of staff said, “I feel very well supported in my role here, and I feel valued and happy in my job”.

Karen Kay, Sales and Marketing Manager at The Hawthorns, was delighted: “I have been with The Hawthorns since it opened 18 months ago and it’s so pleasing that our hard work and dedication has been acknowledged in this way. The Hawthorns has a philosophy and commitment to promoting independence and choice for our residents, supported by the highest quality care, which is reflected in our CQC report.”

What a great achievement for us all, we are proud of our score and will continue delivering our service at the highest standards! If you would like to see other comments made, please read our full CQC report for The Hawthorns.

Follow us on our facebook page: to have an insight in what we get up to!

Related stories

Thirst-Quenching Treats at Knowle Gate

14th – 20th June marked Nutrition and Hydration Week, and there has never been a more important time to raise...

Read More

Tiers and Visiting: An update message from Sharon Winfield, Avery Healthcare COO

It’s been a difficult Christmas this year and very sad that many of you will not have had the opportunity...

Read More

Avery’s Visitors’ Helpline 0800 470 2973

As we emerge from the second national lockdown today it’s with great relief to receive a government announcement about the...

Read More

Avery Chefs Cook Up a Storm at NACC Midlands Competition

Our talented chefs across Avery are always creating tasty treats and mouth-watering, nutritious meals for our residents. So, it comes...

Read More

Avalon Court Care Home rated ‘Good’ in CQC Inspection

Our gorgeous care home, Avalon Court, has recently been assessed by the Care Quality Commission (CQC) at an unannounced inspection....

Read More

Knowle Gate Care Home Shine in CQC Inspection

We are proud to announce that Knowle Gate Care Home in Solihull has scored ‘Good in All Categories’ by the...

Read More

Avery Raises £5,000 During Dementia Awareness Week

We the Avery Healthcare Group were delighted to present a cheque for £5,000 to the Alzheimer’s Society from our ‘Forget...

Read More

Aldridge Chef Cooks up an NACC treat

Our lucky residents at The Hawthorns Aldridge are indulging in award-winning desserts from Head Chef Martin McKee, following his outstanding...

Read More

Avery Healthcare Support D.A.D. with Largest Single Donation!

Staff, residents and visitors at all the Avery Healthcare homes across the UK were very proud to support Dignity Action...

Read More

The Voice of Dementia

Alder House Care Home resident, Barbara Hawksworth, lives with dementia, but is very aware of her condition. A former teacher,...

Watch the video