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Company News, Hempstalls Hall, Newcastle-under-Lyme

Residents Rate Hempstalls Hall Care Home as One of the Top in the West Midlands

We are delighted to share that Hempstalls Hall Care Home in Newcastle-under-Lyme has been recognised as a Top 20 Rated Care Home for the West Midlands in the Top 20 Care Home Awards.

With almost 1,605 homes in the West Midlands, the top 20 received an award from the UK’s leading reviews guide to care homes, This is based on feedback from residents, as well as their friends and relatives.

Amanda Hopkins, Reviews Manager of, said, “We now have over 260,000 reviews of care homes on, so we are able to give people a real insight into what a care home and its care staff are like.

Reviews of Hempstalls Hall Care Home show they provide an excellent standard of care, and we would like to congratulate them on being a Top 20 care home in West Midlands. It is such an achievement to be named as a top-rated care home by the residents who actually receive the care as well as their family and friends.”

A recent review of Hempstalls Hall describes the excellent standard of care and quality of activities:

“The decision to look at residential care for Mum was a very difficult one. However, after finding Hempstalls Hall Care Home my mind was quickly put at ease.

Hempstalls Hall Care Home is a real home-from-home, the staff and care given are excellent. There are plenty of activities provided and trips out, including a trip to the theatre. The care received by mum is second to none at Hempstalls Hall Care Home.”

Julie H (Daughter of Resident/Service User)

Hempstalls Hall Home Manager, Tracey Evans, said, “We are delighted to win the regional Top 20 Care Home award. We are so grateful for the positive feedback and support we receive from our wonderful community, and we thank them for trusting us to care for their loved ones. It is all down to our amazing and caring staff, who love to provide exceptional care. They go above and beyond every day, treating each resident as if they were a member of their own family and following Avery’s #OneFamily values of being Proud, Supportive and Caring.”