‘A Dedicated and Caring Group of People’: Merlin Court CQC Report
To help continue to support care services as safely as possible, CQC has changed how they monitor and inspect the care industry. Replacing the previous ESF framework inspection, the new transitional framework focuses on key areas such as infection prevention and control.
Home Manager, Michael Berkley-Blezard, said, “I am very proud of the Merlin Court team and their achievements, keeping people safe and engaged over this difficult time. It is my privilege to work with such a dedicated and caring group of people committed to improving the standards and services offered. It is an exciting time in the home, as residents are spending more time with their loved ones.”