Avery Healthcare Top 20 Care Provider on carehome.co.uk
Avery Healthcare are delighted that yet again they have been voted as a Top 20 UK Care Provider by the UK’s carehome.co.uk review site.
Reviews placed on carehome.co.uk can only be left by residents and their families and friends, and thus represent a genuine service user perspective and acknowledgement of the quality of the care provided. Overall the Avery Group rating is 9.5 with many individual homes even higher than that.
Avery’s Commercial Director, Mark Danis, seen here with the award certificate for 2020, commented, “We are really pleased to be recognised in this way through the country’s leading care home directory service, whose reviews platform represents the real views of the people that count the most – the recipients of our care and their family and friends. It’s great for all the staff to see how their hard work is acknowledged through these high scores, but it also enables us to respond to any feedback if we are not top-scoring in any of the categories within the review platform, or if anyone leaves further comments or concerns. So it’s great for us to be able to understand what we’re doing well as well as where we need to try harder, to ensure that the resident experience of care and our other services is always of the highest standing.”