Newcross is a Hit with Residents & Family
Newcross Care Home in Wolverhampton was recently awarded a prestigious top 20 position across the West Midlands region on care industry review platform Carehome.co.uk. With the region comprising a total of 1654 registered care homes, Newcross’s top 20 position is no mean feat with an impressive score of 9.9 out of 10 from 51 reviews.
The reviews score the home across all facets of home life and include cleanliness, social activities, cuisine, facilities, accommodation and of course leadership and carers, and to get such a high score requires really outstanding performance time and again.
As general manager Beverley Aldridge, who has led the home for many years puts it, “our families know us really well, they are closest to our services so can judge us like no one else. To get a consistently good range of feedback from them is terrific. We watch the review comments very closely as if standards were to slip in any area of our business, our families would be first to point this out. Its our early warning system.”