Company News

Department of Health Visits Grove Park and Birchwood Grange

The Department of Health (DoH) continues to seek insights into health and social care services and recently visited two Avery Healthcare homes as part of their Connecting Programme research.

The Connecting Programme was launched in 2014 to provide the Department’s staff with on-going perspectives into working in health and social care, to improve their understanding of the real-life experiences of workers such as paramedics, carers and nurses. This, in turn, provides a view into the reality of policies and operations that affect those workers and the people that they care for.

The DoH recently visited Grove Park Care Home in Leeds and Birchwood Grange Care Home in Harrow, both operated by Avery, as a part of their look into the sector’s daily life, and were glowing in their praise for the experience and insights gained. Five DoH staff visited each home for a full day and the group lead, Mike Carey, commented, “The passion of the whole staff team in both homes was amazing, and I wish we could have bottled it up and taken it back with us! They were generous with their time and sharing their experiences. These visits are so useful as we left with a range of fresh perspectives, insights and much to reflect on.”

Mike went on, “Birchwood Grange is unique, and it almost doesn’t feel like a care home; there was so much going on, and the Well-being and Activities lead Helen Abbott is relentless. Home Manager Mark Bird is genuine and passionate, and he really inspired all of us. I was particularly struck by how happy and motivated the staff were – the love and care in the place was palpable.”

The DoH team were also struck by Avery’s accommodation of individuality in a world of corporate brand values and design aesthetics. Mike commented, “It shows real confidence of leadership to have a group framework that balances the best of national scale whilst giving a practitioner like Mark the space to do his thing – a real asset to Avery as a thought leader and Chair in the local system and beyond.”

Mike was similarly impressed on the team’s visit to Grove Park in Leeds. “It is such a polished operation. Home Manager Lisa Turnbull left each of her leads to do the talking and represent their area; they spoke with real pride and authority as they showed us their work and told us about their experiences. Another lovely team with individual personalities on show, but super professional and right on their game and a wonderfully hospitable welcome. We were really interested in the migration to electronic care plans; labour intensive to set up, as always, but clearly already making a difference and justifying the effort and investment in such modernisation.”

Avery Chief Operating Officer, Sharon Winfield, was delighted at the DoH’s findings and their feedback; “It’s great that the Department of Health through their Connecting Programme continues to show such interest to find out the real experiences of workers at the interface of the service delivery. Avery is pleased to be able to open our homes and introduce our staff to support that work. It all helps towards raising the understanding of the sector, it’s needs and the support required.”

Related stories

10 out of 10 for Bourn View

We are delighted to announce that Bourn View Care Home in Birmingham becomes our second home this month to reach...

Read More

Avery Care Home Open Days

We are pleased to be able to open our doors to welcome families, friends and communities into our care homes...

Read More

Helping Those in Need

We are all aware of the immense difficulties facing Ukraine, and our thoughts remain with them. Many of our homes...

Read More

25 Years of Glenmoor House

Glenmoor House Care Home in Northamptonshire celebrated its 25th anniversary in style on the 25th of May. Residents enjoyed glasses...

Read More

All Aboard the Concorde

The Concorde aeroplane was the first ‘supersonic’ passenger-carrying commercial plane that served the skies for more than 30 years between...

Read More

Avery Talk Newsletter June Issue

Welcome to the June edition of Avery Talk, our round-up of all that has happened across our homes during the...

Read More

The Great Platinum Jubilee Cake Competition

And the Winner Is…   Residents and staff joined together to prepare entries for Avery’s Great Platinum Jubilee Cake Competition in...

Read More

Grove Park Celebrates Glowing Care Quality Rating

Grove Park Care Home in Leeds, West Yorkshire, recently received a Care Quality Rating, finding that all residents consulted felt...

Read More

Tea at the Palace

Linda Simpson, Home Manager at Birchwood Grange Care Home in Harrow, was delighted to be invited to one of the...

Read More

Dementia Action Week 2022: Dementia Podcasts UK – Avery

To mark day six of Dementia Action Week 2022, we’re putting the spotlight on our free five-episode series of podcasts...

Read More