Acer House Care Home in Weston Super Mare (Milton)

Contact Acer House

Postal Address:
Acer House Care Home
141b Milton Road
Weston Super Mare
Somerset
BS22 8AA
General Manager:
Alex Crew

Acer House Services

Acer House Services

About Acer House

Our Weston-Super-Mare care home, on Milton Road, overlooking Ashcombe Park, offers superb residential, dementia and respite care to the elderly of Somerset and beyond. Acer House is home to a tight knit community of residents who thrive on the care and companionship we provide.

Our staff are chosen for their outstanding compassion, enthusiasm, empathy and their understanding of how to build a vibrant community of care. Residents participate in shaping home life and make valuable contributions.  Our focus is always on how to improve the quality of living for our residents and families too have a role to play here. A committee of family members meets monthly and guests are encouraged to visit whenever they wish, they can even join us for meals and special occasions such as birthdays or anniversaries  Chef is always pleased to lay on something special when the need arises.

  • All rooms are en-suite with flat screen TV/DVD player
  • An daily updated Facebook page that keeps family in touch
  • Wi-Fi and internet access throughout the home
  • Respite care available
  • Varied and stimulating activity schedule daily
  • Restaurant standard dining prepared with fresh, local ingredients
  • Complimentary wine served with meals

Life in our Weston Super Mare Care Home

Our beautifully appointed home is furnished to a high standard. Acer House’s spacious bedrooms contain en-suite walk-in showers, as well as a flat screen TV and DVD player. In addition to the luxury single rooms, we also have adjoining suites so that couples can use one room as a private lounge area. Downstairs rooms open out onto our front and rear gardens.

Residents can take advantage of our large, bright and airy lounges – or take some quiet time in the smaller, specially designed quiet lounges, which are perfect for reading a book or taking a quiet moment.

Both of our much loved gardens are bursting with life, mostly due to the excellent care and attention lavished upon it by our thriving gardening club. The enclosed rear garden backs onto Ashcombe Park and is both quiet and secluded. 

Healthy, Engaged Lifestyles

Our dedicated Leisure and Activity Coordinators go to great lengths to ensure that a stimulating and entertaining schedule of events, activities and interests can be enjoyed at Acer House Care Home. In addition to our social lounges, we have a dedicated activities room which offers us a chance to really get stuck into art sessions, sing-a-longs and board games. We welcome many groups, schools and societies into our home and enjoy the support of the wider local community.

Acer House is situated about a mile from town and the seafront, meaning that excursions to the promenade, the beach or town centre are regularly enjoyed. We also take trips to local heritage sites and occasionally benefit from the company of expert speakers from local museums and societies. 

Our care home likes to give back to the community through charitable fundraising, and we regularly entertain residents from other Avery care homes who come and enjoy a short break in Weston-Super-Mare.

Fine Dining at Our Somerset Care Home

Our light and airy dining room opens out on to the rear garden, while our chef prides himself on the excellence of his dining experiences with themed food festivals, and more exotic fare to complement our more traditional dishes.  The menu at Acer House Care Home is varied and changes with the season and through the feedback of our diners. We always use fresh, locally sourced ingredients.

Aside from our three set meals a day, and the wine and drinks which are on offer with them, our chef is always turning out wonderful treats and snacks from the kitchen for our residents to enjoy. Naturally, we can cater for any special dietary requirements.

Specialist Dementia Care Somerset

Our specialist Connect programme provides leading edge support for patients living with dementia; it encourages an active, independent lifestyle and fosters a feeling of ownership over the home, helping them to live free of anxiety and stress. Connect ensures that every resident is treated as an individual and is constantly being refined and tailored to fit to residents’ needs.

Keeping In Touch

Staying in touch with friends and family is easy at Acer House, as we have Wi-Fi and computer access throughout the home. In addition, every resident has their own phone. Help is on hand should residents need assistance in getting on-line and group internet sessions are often organised.

As well as informal feedback, which visitors are welcome to leave at any time, our ARIES programme gives residents’ relatives peace of mind and a chance to offer regular, formal feedback on the running of the care home. Furthermore, families are heavily consulted when it comes to the decisions that are made at Acer House.

Visit Us

We are easy to find in Weston-Super-Mare, so please do not hesitate to arrange a visit. We are just on Milton Road, across from the glorious Ashcombe Park. If you have any questions, or would like to arrange a visit for a particular day, please give Alex Crew, our care home manager, a call on 01934 218058 . Alternatively, get in touch online.

CQC Gives Our Weston-Super-Mare Care Home The Thumbs Up

Recently the Quality Care Commission gave Acer House care home an excellent write-up after their inspection, you can read their comments here.

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Kind Words about Acer House

  • We know he was happy at Acer House and it takes good teamwork to supply this standard of care including everyone from cleaner to manager
    K. P. - Monday, April 29, 2013

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    Testimonial from K. P.

    Can I take this opportunity to thank you on behalf of the whole family for your help in the care of our Dad. We know he was happy at Acer House and it takes good teamwork to supply this standard of care including everyone from cleaner to manager.

    K. P. - Monday, April 29, 2013



  • Just a note to thank you and all your staff for the kind attention you gave my mother
    M. A. - Friday, August 30, 2013

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    Testimonial from M. A.

    Just a note to thank you and all your staff for the kind attention you gave my mother while she was with you temporarily.

    Now she has settled only five minutes' drive from me, and I feel she really benefited from her stay with you.

    M. A. - Friday, August 30, 2013



  • All family and friends who visited her from near and far expressed their delight at the beautiful home and the caring staff
    M, A & Family - Friday, August 30, 2013

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    Testimonial from M, A & Family

    To the manager and all the staff at at Acer House in Weston-super-Mare

    I would like to express the thanks of my family for making my dear sister's life so happy and comfortable. Also we would like to express our thanks for the thoughtfulness and kindness shown to us all during her stay at Acer House and particularly during her final days.

    All family and friends who visited her from near and far expressed their delight at the beautiful home and the caring staff, and how she was looked after. Most likened the home to a hotel rather than a residential home.

    We all have nothing but immense gratitude for what was done and wouldn't hesitate to recommend Acer House to anyone.

    Thank you all so very much.

    M, A & Family - Friday, August 30, 2013



  • My brother and I would like to thank you all
    Sandy and Bryan - Friday, March 1, 2013

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    Testimonial from Sandy and Bryan

    My brother and I would like to thank you all for the care shown to our much loved and missed Auntie 

    Sandy and Bryan - Friday, March 1, 2013



  • "I was most impressed with my visit. I found the home welcoming, bright, clean and efficient..."
    B. B. - Thursday, February 28, 2013

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    Testimonial from B. B.

    I visited my aunt at the Acer House Care Home earlier this week. I was most impressed with my visit. I found the home welcoming, bright, clean and efficient with a very pleasant and cheerful atmosphere.

    Congratulations to the management and staff.

    B. B. - Thursday, February 28, 2013



  • I am so grateful to all of you for the wonderful care and concern you gave to my husband
    Mrs M. S. - Sunday, August 25, 2013

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    Testimonial from Mrs M. S.

    I wanted to thank all the staff who helped look after my husband.

    I am so grateful to all of you for the wonderful care and concern you gave to my husband. He first came to you when he stopped eating at home in my care, and was losing weight rapidly. After a few weeks with you he started to eat again and steadily put on weight. You did a great a job, tempting him with all the food he liked, and encouraging him.

    I was always made welcome on my visits and he was always clean and smart. You all made great efforts to talk to him and cheer up his days. I thought the entertainment provided for the residents was excellent and have nothing but praise for the care my husband was given.

    Mrs M. S. - Sunday, August 25, 2013



  • Once again she enjoyed her stay with you and your excellent staff made her feel at home.
    N. H. - Saturday, February 2, 2013

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    Testimonial from N. H.

    Once again she enjoyed her stay with you and your excellent staff made her feel at home.

    N. H. - Saturday, February 2, 2013



  • During this time, the staff made sure that we ate at mealtimes and generally supported us through the time.
    Mary B. - Wednesday, May 9, 2012

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    Testimonial from Mary B.

    I would like to let you know how our experience of Acer House and the care Mum is getting there.  Anyone visiting the home cannot fail to be impressed when they see the lovely new building with spacious rooms and fresh decor.  In our experience this is mirrored by the quality of the care and the professionalism of the staff.

    Mum moved to Acer House from hospital for enablement.  During her third week there she became very ill and we were advised that she might not make it through the night. Her Doctor asked whether we wanted Mum moved to hospital, but Tracey Green, Acer House's Manager was happy for Mum to stay and be nursed within the home. 

    Tracey and all the staff were fantastic.  That night they provided my sister and I with a room close by so that we could take it in turns to be with Mum whilst the other got some sleep.  As each carer went off shift they came in and said goodnight to Mum.  Tracey and all the staff were very attentive to Mum and supportive to us, whilst at the same time allowing us to play our part. 

    Thankfully Mum did make it through the night,  and we spent much of the next week with her as she gradually improved.  During this time, the staff made sure that we ate at mealtimes and generally supported us through the time.  We really felt that we were wrapped in the arms of the Acer House family.  

    Mum is now a resident at Acer and has good and bad days. The staff always provide the appropriate level of support and encouragement.  As a family we know we can sleep at night, knowing that Mum is safe and being extremely well cared for, and secure in the knowledge that the staff will phone us with any concerns. 

    I am more than happy to share our experiences with any families who are looking for a care home.

    M B

    Mary B. - Wednesday, May 9, 2012



Our Weston-Super-Mare care home, on Milton Road, overlooking Ashcombe Park, offers superb residential, dementia and respite care to the elderly of Somerset and beyond. Acer House is home to a tight knit community of residents who thrive on the care and companionship we provide.

Our staff are chosen for their outstanding compassion, enthusiasm, empathy and their understanding of how to build a vibrant community of care. Residents participate in shaping home life and make valuable contributions.  Our focus is always on how to improve the quality of living for our residents and families too have a role to play here. A committee of family members meets monthly and guests are encouraged to visit whenever they wish, they can even join us for meals and special occasions such as birthdays or anniversaries  Chef is always pleased to lay on something special when the need arises.

  • All rooms are en-suite with flat screen TV/DVD player
  • An daily updated Facebook page that keeps family in touch
  • Wi-Fi and internet access throughout the home
  • Respite care available
  • Varied and stimulating activity schedule daily
  • Restaurant standard dining prepared with fresh, local ingredients
  • Complimentary wine served with meals

Life in our Weston Super Mare Care Home

Our beautifully appointed home is furnished to a high standard. Acer House’s spacious bedrooms contain en-suite walk-in showers, as well as a flat screen TV and DVD player. In addition to the luxury single rooms, we also have adjoining suites so that couples can use one room as a private lounge area. Downstairs rooms open out onto our front and rear gardens.

Residents can take advantage of our large, bright and airy lounges – or take some quiet time in the smaller, specially designed quiet lounges, which are perfect for reading a book or taking a quiet moment.

Both of our much loved gardens are bursting with life, mostly due to the excellent care and attention lavished upon it by our thriving gardening club. The enclosed rear garden backs onto Ashcombe Park and is both quiet and secluded. 

Healthy, Engaged Lifestyles

Our dedicated Leisure and Activity Coordinators go to great lengths to ensure that a stimulating and entertaining schedule of events, activities and interests can be enjoyed at Acer House Care Home. In addition to our social lounges, we have a dedicated activities room which offers us a chance to really get stuck into art sessions, sing-a-longs and board games. We welcome many groups, schools and societies into our home and enjoy the support of the wider local community.

Acer House is situated about a mile from town and the seafront, meaning that excursions to the promenade, the beach or town centre are regularly enjoyed. We also take trips to local heritage sites and occasionally benefit from the company of expert speakers from local museums and societies. 

Our care home likes to give back to the community through charitable fundraising, and we regularly entertain residents from other Avery care homes who come and enjoy a short break in Weston-Super-Mare.

Fine Dining at Our Somerset Care Home

Our light and airy dining room opens out on to the rear garden, while our chef prides himself on the excellence of his dining experiences with themed food festivals, and more exotic fare to complement our more traditional dishes.  The menu at Acer House Care Home is varied and changes with the season and through the feedback of our diners. We always use fresh, locally sourced ingredients.

Aside from our three set meals a day, and the wine and drinks which are on offer with them, our chef is always turning out wonderful treats and snacks from the kitchen for our residents to enjoy. Naturally, we can cater for any special dietary requirements.

Specialist Dementia Care Somerset

Our specialist Connect programme provides leading edge support for patients living with dementia; it encourages an active, independent lifestyle and fosters a feeling of ownership over the home, helping them to live free of anxiety and stress. Connect ensures that every resident is treated as an individual and is constantly being refined and tailored to fit to residents’ needs.

Keeping In Touch

Staying in touch with friends and family is easy at Acer House, as we have Wi-Fi and computer access throughout the home. In addition, every resident has their own phone. Help is on hand should residents need assistance in getting on-line and group internet sessions are often organised.

As well as informal feedback, which visitors are welcome to leave at any time, our ARIES programme gives residents’ relatives peace of mind and a chance to offer regular, formal feedback on the running of the care home. Furthermore, families are heavily consulted when it comes to the decisions that are made at Acer House.

Visit Us

We are easy to find in Weston-Super-Mare, so please do not hesitate to arrange a visit. We are just on Milton Road, across from the glorious Ashcombe Park. If you have any questions, or would like to arrange a visit for a particular day, please give Alex Crew, our care home manager, a call on 01934 218058 . Alternatively, get in touch online.

CQC Gives Our Weston-Super-Mare Care Home The Thumbs Up

Recently the Quality Care Commission gave Acer House care home an excellent write-up after their inspection, you can read their comments here.

Kind Words about Acer House

  • We know he was happy at Acer House and it takes good teamwork to supply this standard of care including everyone from cleaner to manager
    K. P. - Monday, April 29, 2013
  • Just a note to thank you and all your staff for the kind attention you gave my mother
    M. A. - Friday, August 30, 2013
  • All family and friends who visited her from near and far expressed their delight at the beautiful home and the caring staff
    M, A & Family - Friday, August 30, 2013
  • My brother and I would like to thank you all
    Sandy and Bryan - Friday, March 1, 2013
  • "I was most impressed with my visit. I found the home welcoming, bright, clean and efficient..."
    B. B. - Thursday, February 28, 2013
  • I am so grateful to all of you for the wonderful care and concern you gave to my husband
    Mrs M. S. - Sunday, August 25, 2013
  • Once again she enjoyed her stay with you and your excellent staff made her feel at home.
    N. H. - Saturday, February 2, 2013
  • During this time, the staff made sure that we ate at mealtimes and generally supported us through the time.
    Mary B. - Wednesday, May 9, 2012
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