Acacia Mews Care Home in Hatfield, near St Albans

Contact Acacia Mews

Postal Address:
Acacia Mews Care Home
St Albans Road East
Hatfield
Hertfordshire
AL10 0FJ
General Manager:
Teresa Torres

Acacia Mews Services

Acacia Mews Services

About Acacia Mews

Acacia Mews Care Home in Hatfield is a new, purpose built care home offering specialist residential, dementia and respite care for the elderly of Hertfordshire. The home was built in 2012 and is situated on St. Albans Road East on the site of the former police station and close to Hatfield old town.

  • Restaurant quality food freshly prepared by our in-house chef
  • Shorter term respite care available
  • Comprehensive consultation with residents and their families
  • Lively and varied organised activities each and every day
  • Larger mini suites for independent couples 
  • Easily accessible, secure rear garden with numerous raised beds, benches, tables and parasols.
  • Free Wi-Fi and computer access throughout the home
  • Generously sized bedrooms each with en-suite walk-in showers and flat screen TVs

Luxury Living in Our Hatfield Care Home

Acacia Mews’ main social areas and lounges are vibrant spaces where the home really comes to life. Residents can take part in the organised activities, play a board game, enjoy an aperitif, or simply chat with a cup of coffee and one of the chef’s home made treats. Equally, there are quiet rooms where there are no TVs and residents can enjoy the calmer atmosphere with a book or newspaper.

Acacia Mews’ bedrooms are beautifully appointed, and residents can bring in their own keepsakes and memorabilia to personalise their spacious room. Each room has an en-suite bathroom with walk-in shower and flat screen TV/DVD. In addition, on our top floor, we offer several rooms with connecting doors and private lounge spaces. These larger mini suites offering more independent living which are ideal for couples.

Residents are also encouraged to offer their own valuable contribution to the running of the home. The ARIES programme guarantees that residents and their families can help to make decisions about our food, activities and wider issues surrounding care at Acacia Mews.

Active Lifestyle

At Acacia Mews we know how important an active lifestyle is for our residents; we have an in-house recreation and leisure team devoted to planning a lively activities schedule. We promote a diverse range of stimulating recreational and leisure pursuits both inside and outside the care home.

Our Hatfield care home is well connected to local community; groups, schools and societies are often invited to speak to or entertain our residents. There are regular trips arranged for residents to visit the local shops and markets, as well as pubs for lunch, cafés, churches, heritage sites and garden centres.

For a fresh new look or a revamp of an old one there is our in-house hair salon, or if relaxation is what you need try a massage in our therapy room.

Our much loved enclosed courtyard at Acacia Mews is a charming spot to take a break in the fresh air with a cup of tea and a book. The raised beds in the garden offer the green fingered amongst us, including our thriving gardening club, a chance to get their hands dirty.

Food and Dining at Our Hatfield Care Home

At Avery Mews we use fresh, quality and seasonal ingredients, sourced locally where possible. Our chef works hard to provide a variety of new and exciting dishes, as well as old favourites, for residents.

Our policy to “follow the food” means our kitchen team get their reviews straight from the diners, making adjustments to the menu to ensure the food is perfectly tailored to the tastes of our residents. Special dietary requirements can be easily catered for.

In addition to the restaurant-standard food at mealtimes, there is a plentiful supply of snacks and cakes throughout the day, and extra food can be ordered from the kitchen 24/7.

Specialist Dementia Care

Our dementia care strategy, Connect, is built around evidence-based care. It has been formulated by Avery Healthcare’s dementia care specialists and is informed by up-to-date research. Our approach pays attention to the unique needs and life stories of each and every individual, aiming to ensure they live a happy, active and fulfilling life. Families make valuable contributions to the care plans of each and every individual.

Keeping In Touch

Here at Acacia Mews we know the value of keeping in touch with loved ones, so family members and guests are welcome at any time. Family are encouraged to join us at mealtimes, or participate in the activities throughout the day. We also offer free Wi-Fi (with our support in using it) so our residents can stay in contact with loved ones online.

Why not give us a call and talk to our friendly General Manager, Teresa Torres on 01707 561058 ? Or send us an email here.

Acacia Mews CQC Inspection Report Praises Choice, Variety and Compassion

In our most recent CQC inspection Acacia Mews received high praise for the variety, choice on offer in the home as well as the compassion of the staff. You can read some highlights from the Care Quality Commission's report here.  

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Kind Words about Acacia Mews

  • Cara’s has been instrumental in my Mum being the happiest I have seen her for many years.
    S.S. - Monday, June 2, 2014

    Read Full Letter
    Testimonial from S.S.

    Dear Teresa

    My mother (M. S.) has been in Acacia Mews since January 2014. I would like to thank the staff for their care and attention in helping her settle in.

    One member of staff in particular deserves a special mention. Cara has shown wonderful sensitivity and compassion in dealing with Mum’s personal hygiene issues. I am convinced that Cara’s input has been instrumental in my Mum being the happiest I have seen her for many years.

    She is a credit to Avery and I would like the content of this letter brought to her attention.

    S.S. - Monday, June 2, 2014



  • "It is not everyone that has the opportunity to stay in a care home before their time and I wanted to thank you for allowing me to settle our mother in, in that way."
    Linda - Wednesday, July 11, 2012

    Read Full Letter
    Testimonial from Linda

    Dear Anna

    It is not everyone that has the opportunity to stay in a care home  before their time and I wanted to thank you for allowing me to settle our mother in, in that way. It was absolutely the best way to manage her, so that she wasn't frightened or crippled by her shyness. In allowing me to show her the ropes in an unhurried way I am confident that she will settle in well. I ended up spending two nights in your care home and it was quite a surreal experience one that I won't forget in a hurry, and one that I consider myself privileged to witness.  Let me explain.

    I have always worked in the travel industry. Working for an airline, where the very backbone of the company, is its staff, it is vital that a structure is in place and that everyone is a active diligent team player. The difficult thing is, is to make that teamwork seem effortlessly normal. I think that you have managed to achieve that marvellously. Your staff have been fantastic and are all so lovely to and with all of the residents. Well done Anna on your choice of staff. It couldn't have been easy to start up a care home a new. I think that you should be extremely proud of  yourself and what you   have achieved in such short time!

    I intentionally left you alone on Friday afternoon what with the weekend looming always lots of things to do before.I thought nothing couldn't wait until Monday. However, I did meet with chef Dominic and handyman Steve thoughtfully hung the paintings/prints and we signed the appropriate forms for our mothers care with Acacia.

    FYI Anna, we have told our mother that she is not allowed out until she has put on weight. The reason we have given, which actually does have a degree of truth in it, is that the home needs to be totally in control of her food intake. She must stay put until she has put on some weight. She has recently been buying biscuits and Hovis  bread neither of which she is allowed as she is a coeliac, but insisting she must have them! I cannot believe how thoughtful the chefs have been with baking for our mother. I wasn't aware that they would make her special cakes and so  I stocked her up with Macaroons and flapjacks. Sue had a word with the weekend chef and explained, but that is fantastic that she is being so well catered for. 

    Please thank everyone for making my own stay so comfortable please do let us know if we owe you anything for the hospitality shown to me? 

    Once again thank you so very much

    Best Regards

    Linda

    Linda - Wednesday, July 11, 2012



Acacia Mews Care Home in Hatfield is a new, purpose built care home offering specialist residential, dementia and respite care for the elderly of Hertfordshire. The home was built in 2012 and is situated on St. Albans Road East on the site of the former police station and close to Hatfield old town.

  • Restaurant quality food freshly prepared by our in-house chef
  • Shorter term respite care available
  • Comprehensive consultation with residents and their families
  • Lively and varied organised activities each and every day
  • Larger mini suites for independent couples 
  • Easily accessible, secure rear garden with numerous raised beds, benches, tables and parasols.
  • Free Wi-Fi and computer access throughout the home
  • Generously sized bedrooms each with en-suite walk-in showers and flat screen TVs

Luxury Living in Our Hatfield Care Home

Acacia Mews’ main social areas and lounges are vibrant spaces where the home really comes to life. Residents can take part in the organised activities, play a board game, enjoy an aperitif, or simply chat with a cup of coffee and one of the chef’s home made treats. Equally, there are quiet rooms where there are no TVs and residents can enjoy the calmer atmosphere with a book or newspaper.

Acacia Mews’ bedrooms are beautifully appointed, and residents can bring in their own keepsakes and memorabilia to personalise their spacious room. Each room has an en-suite bathroom with walk-in shower and flat screen TV/DVD. In addition, on our top floor, we offer several rooms with connecting doors and private lounge spaces. These larger mini suites offering more independent living which are ideal for couples.

Residents are also encouraged to offer their own valuable contribution to the running of the home. The ARIES programme guarantees that residents and their families can help to make decisions about our food, activities and wider issues surrounding care at Acacia Mews.

Active Lifestyle

At Acacia Mews we know how important an active lifestyle is for our residents; we have an in-house recreation and leisure team devoted to planning a lively activities schedule. We promote a diverse range of stimulating recreational and leisure pursuits both inside and outside the care home.

Our Hatfield care home is well connected to local community; groups, schools and societies are often invited to speak to or entertain our residents. There are regular trips arranged for residents to visit the local shops and markets, as well as pubs for lunch, cafés, churches, heritage sites and garden centres.

For a fresh new look or a revamp of an old one there is our in-house hair salon, or if relaxation is what you need try a massage in our therapy room.

Our much loved enclosed courtyard at Acacia Mews is a charming spot to take a break in the fresh air with a cup of tea and a book. The raised beds in the garden offer the green fingered amongst us, including our thriving gardening club, a chance to get their hands dirty.

Food and Dining at Our Hatfield Care Home

At Avery Mews we use fresh, quality and seasonal ingredients, sourced locally where possible. Our chef works hard to provide a variety of new and exciting dishes, as well as old favourites, for residents.

Our policy to “follow the food” means our kitchen team get their reviews straight from the diners, making adjustments to the menu to ensure the food is perfectly tailored to the tastes of our residents. Special dietary requirements can be easily catered for.

In addition to the restaurant-standard food at mealtimes, there is a plentiful supply of snacks and cakes throughout the day, and extra food can be ordered from the kitchen 24/7.

Specialist Dementia Care

Our dementia care strategy, Connect, is built around evidence-based care. It has been formulated by Avery Healthcare’s dementia care specialists and is informed by up-to-date research. Our approach pays attention to the unique needs and life stories of each and every individual, aiming to ensure they live a happy, active and fulfilling life. Families make valuable contributions to the care plans of each and every individual.

Keeping In Touch

Here at Acacia Mews we know the value of keeping in touch with loved ones, so family members and guests are welcome at any time. Family are encouraged to join us at mealtimes, or participate in the activities throughout the day. We also offer free Wi-Fi (with our support in using it) so our residents can stay in contact with loved ones online.

Why not give us a call and talk to our friendly General Manager, Teresa Torres on 01707 561058 ? Or send us an email here.

Acacia Mews CQC Inspection Report Praises Choice, Variety and Compassion

In our most recent CQC inspection Acacia Mews received high praise for the variety, choice on offer in the home as well as the compassion of the staff. You can read some highlights from the Care Quality Commission's report here.  

Kind Words about Acacia Mews

  • Cara’s has been instrumental in my Mum being the happiest I have seen her for many years.
    S.S. - Monday, June 2, 2014
  • "It is not everyone that has the opportunity to stay in a care home before their time and I wanted to thank you for allowing me to settle our mother in, in that way."
    Linda - Wednesday, July 11, 2012
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